- All Locations :
WhinnyClicks will follow this policy with respect to any refund request:
1. WhinnyClicks cannot provide a refund for any reason other than a duplicate, or overlapping, charge for an ad. For example, we cannot provide a refund if you change your mind about the ad, or its content or enhancements, if you have made mistakes in submitting the ad, or if you have not received any inquiries or offers to purchase the item or animal through WhinnyClicks, or if the item or animal has already been sold through other means. We also cannot provide a refund if you have made mistakes in the content of the ad (you can review your ad before purchasing and edit it afterward). In any case, where it is determined by WhinnyClicks that WhinnyClicks has made a mistake, we will of course make appropriate corrections to the ad.
2. If you made mistakes in submitting an ad directly with WhinnyClicks, you are able to edit the ad through our online editing tools. If you wish to change to a less expensive ad, however, WhinnyClicks cannot provide any refund or credit.
3. Your credit card will show a charge to WHINNYCLICKS.COM. Please do not contact your credit card company and file a “chargeback” for the purpose of receiving a refund for an ad you have placed. Because our website is continually being updated to enhance features, correct a bug, or otherwise, please contact us if you should have a question about the charge by WHINNYCLICKS.COM on your credit card statement. Please fill out our Contact Us form, which is monitored daily.
